Frequently asked questions

Prints are made to order and usually dispatched within 2-4 working days.

UK orders typically arrive within a few days of dispatch, and international orders can take a little longer depending on location. Everything is carefully packaged and sent tracked to arrive safely.

No, all prints are sold unframed, so you can style them just the way you like in your own home.

We do not offer returns or refunds on items purchased through our website.

All orders are carefully packaged to arrive safely. In the unlikely event that your order arrives damaged or faulty, please email shop@arlostudio.co.uk and we’ll happily arrange a replacement.

All prints are professionally printed on high-quality, 230gsm archival matt heavyweight paper for rich colour and a premium finish. The colours are vibrant but soft, designed to look beautiful on your wall.

Due to the difference between computer monitors, tablet and smartphone screens, the colours on our prints may vary slightly as seen on our website.

If you are interested in discussing a project or a collaboration we would love to hear from you. Please drop us an email at shop@arlostudio.co.uk